Return Policy

Effective Date: [Insert Date]

At Yaababy Enterprise, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our return policy below.

1. Eligibility for Returns

You may request a return if:

• The product is defective or damaged upon delivery
• You received the wrong item
• The item is unused, in its original packaging, and returned within [e.g., 7 or 14] days of delivery

Non-returnable items include:

• Items that have been installed or used
• Products damaged due to misuse, negligence, or incorrect installation
• Clearance or final sale items
• Perishable or consumable items (if applicable)

2. How to Initiate a Return

To begin a return, please contact us at:

Please include in your request:

• Your order number
• A clear description of the issue
• Photos (if the product is damaged or incorrect)

Note: Returns must be approved before sending the product back.

3. Return Shipping/Delivery Costs

• Return shipping/Delivery costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect or defective item)
• We recommend using a trackable shipping service

4. Refunds

• Approved refunds issued within [e.g., 7-10 business days]
• Shipping/Delivery fees are non-refundable except for our errors

5. Exchanges

We offer exchanges for defective or damaged products. Contact us first to confirm eligibility.

6. Late or Missing Refunds

1. Check your bank/MoMo account
2. Contact your payment provider
3. If unresolved, contact our support team

7. Contact Us